Service or harrassment
I have been getting many calls on my reliance telephone,but just when i go to answer the caller disconnects,amounting to harrassment,I called the customer service representative of Reliance communications on 22nd April 2007 and was informed that as a policy they cannot divulge the name of the caller and I need to go on R World to seek the information of the caller ,I drew a blank on informing the customer care representative I was told to keep on trying ,when the easier method would be to give me the info,or connect me to someone who could, unfortunately it was a waste of time as the Cus.Care Rep. was not only unhelpful with a standard reply refused to refer me to a superior but abrutly disconnected the phone.This is the service one can expect from a so called leading telecommunication company like Reliance I was informed that there is no grievance redressal system in reliance and I can do whatever I want from my end, even go to the Police if I want to, just imagine the frustrating experience.